Internet Banking
| Enroll | Forgot
Have a question?

For more information, please call customer service at +14133382265 or contact us online.

Contact Us

Last Updated : May 2019
Printer Friendly version (PDF)


Facts: What does Generation Trust Bank do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security Number and income
  • account balances and transaction history
  • credit history and payment history
How?

All financial companies need to share customers´ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers´ personal information; the reasons Generation Trust Bank chooses to share; and whether you can limit this sharing.


Reasons we can share your personal information Does Generation Trust Bank share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes – to offer our products and services to you

No

We don’t share

For joint marketing with other financial companies

No

We don’t share

For our affiliates´ everyday business purposes – information about your transactions and experiences

Yes

No

For our affiliates´ everyday business purposes – information about your creditworthiness

No

We don’t share

For our affiliates to market to you

No

We don’t share

For non–affiliates to market to you

No

We don’t share

Questions?

Call () –

Who we are
Who is providing this notice?

Generation Trust Bank

What we do
How does Generation Trust Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Generation Trust Bank collect my personal information?

We collect your personal information, for example, when you

  • open an account or make deposits or withdrawals from your account
  • pay your bills or apply for a loan
  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can´t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates´ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non–affiliates to market to you
Definitions
Affiliates

Companies related by common ownership or control. They can be financial and non–financial companies.

  • Our affiliates is Woori Bank, South Korea
Nonaffiliates

Companies not related by common ownership or control. They can be financial and non–financial companies.

  • Generation Trust Bank does not share with non–affiliates so they can market to you.
Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Generation Trust Bank does not jointly market
Have a question?

For more information, please call customer service at +14133382265 or contact us online.

Contact Us